0. QUESTIONS ABOUT THE EFFECTIVENESS
OF OUR MATERIALS, MEMBERSHIP, OR THE BENEFITS OF MEMBERSHIP:
0.01 I am on the verge
of becoming a member, but I would like to know the benefits of membership
and if I can be helped?
0.02
Do you have any information about successes of your users in using
the educational materials offered on the SEDM website?
0.03 Do you have any
statistics on the "performance" or "effectiveness" of your response
letters? I'd like to know more about what I'm getting.
0.04 Are Bivens Actions
effective and worth the trouble? Why is IMF Decoding important,
and does your Master File Decoder program decode them?
0.05 I am a member
of a religious group that does not believe in fellowshipping with
other groups so I can't sign your Member Agreement. How can
I obtain your materials without signing your member agreement?
0.06 I don't meet
all of the requirements for membership identified in the a Member
Agreement. Can you make an exception for me?
0.07 Your Member Agreement
is only signed by the Member and not the Ministry. Doesn't
this mean it is not enforceable in court?
0.08 I am having trouble
faxing the membership application to you. May I send it to
you via email instead?
0.09 Why do people
need to consent to such a long Member Agreement in order to
"USE"
your materials and services?
0.10 How would one
be able to benefit as a Non- Resident Alien? Am I denying that I
was born in the U.S.?
0.11 I'm confused
about contradictions with your approach to obtaining or using your
materials. Please clarify.
0.12 Is there someone
in my area who I could talk to or ask questions about a specific
document or process on your website?
0.13 I need winning
court cases as authorities that prove your materials will work.
Can you provide this?
0.14 I have a job
with the state or federal government. Can I still be a member
or do I need to quit?
1. REQUESTS FOR SERVICES OR
ASSISTANCE:
1.01 What do you tell
"taxpayers" who need help or want to use your materials?
1.02 I need a lawyer
to represent me in court with the IRS. Can you recommend one
in my area?
1.03 I would like
to sign up to your "program". Please tell me what I need.
1.04 I need urgent
help. I have been exempt from taxes since 2001. The IRS has created
my 2001 tax forms, filling in the information they know of, and
sent it to me for signature. It declares that I own the IRS almost
$4,000.00 and it is due in 60 days. Please HELP! The phone number
listed is my cell phone and I am reachable at the number 24/7!
1.05 I'm facing tax
problems for the years 2001,2002,2003. I've filed returns for those
years and paid $5.00 for each year. Will going through the Master
File Decoding process for those years be effective? What is the
cost for a single filer to go through this process? (Full Service)
1.06 Do you offer
services or help with a specific problem rather than just educating
people?
1.07 Do you offer
state or federal tax lien or levy removal?
1.08 I am in a severe
financial bind and desperately need one of your offerings because
I'm being persecuted by the government. I can't afford to
meet the suggested donation amount for the item or service I need
and was wondering if there is a way you can arrange a special discount
in my particular case?
1.09 I received an
Federal Letter number XXXX(SC) and I'm not sure if the response
you have will work for me. Can you offer an opinion or give
advice about whether letter XXXX will work for me?
1.10 A state that
I used to be domiciled in has been levying my pay in another state.
Can they do that legally?
1.11 I want to become
a Member and I need you to help me prepare a 1040 return to get
all my money back from the IRS. Can you help me?
1.12 I am facing a
willful failure to file prosecution. Can you point me at information
and resources that will help me prepare a defense in court?
1.13 My private employer
is trying to FORCE me to provide a Social Security Number, a Taxpayer
Identification Number, or a W-9 form. What can I do to respond
to this?
1.14 I am marrying
a foreign wife and I want to protect her rights and avoid all the
government fraud paperwork. Is there a way to marry her without
a license and what should I look out for in this process.
1.15 Do you have any
information on professional licensing? How can I legally operate
without one?
1.16 Why won't you
answer my question? You said you can't give legal advice and
therefore can't answer it.
1.17 I want to continue
receiving Social Security, Medicare, SSI, or other government checks
or "benefits" but also no longer want to be subject to federal jurisdiction
or venue or be a "taxpayer". Can you help?
1.18 I sent in the
Legal Notice of Change in Citizenship/Domicile, Form #10.001 and
the Dept. of State sent me a LAME response. What should I
do?
1.19 I have a loan
or debt I want to cancel. Can you point me to the information
on your website that deals with this.
1.20 The IRS is unlawfully
levying my Social Security Benefits. Do you have a remedy
for me?
1.21 I'm a "bogus
taxpayer". Do you have a program or process to help me become
a "nontaxpayer" and can you assist me with that process?
1.22 I would either
like to get a tax collection due process hearing or am preparing
for an upcoming one. Do you have information to help someone
in my circumstance?
1.23 I have been studying
sovereignty and would like to ask some questions. Can I call?
1.24 I am accessing
the information on your website and my system appears to lock up.
I am under the gun and need to view the materials on your website.
What should I do?
2. ORDERING, DONATION, AND REFUND
ISSUES:
2.01 I don't have
a Mastercard or Visa credit or debit card and I don't want to get
one. I don't want my personal information in anyone's database
because my privacy is important to me. I'd rather send you
a money order or a personal check. Can you accommodate that?
2.02 Why don't you
accept postal or cash or money order donations?
2.03 When I try to
donate online using my debit card, the transaction is repeatedly
rejected by your website. Why is this?
2.04 How do the conversions
work between U.S. and Canadian dollars when I donate to your ministry?
2.05 I HATE electronic
books (ebooks) and I don't know how to use them or open them or
get them printed. Can you send me a paper copy instead?
2.06 I obtained an
earlier or older version of one of your books or software or CDs.
Can I have a free upgrade to the new version or do you have a discounted
upgrade program for previous customers?
2.07 I can't order
anything from the Ministry Bookstore or make an online donation.
Every time I do and go to checkout, the shopping cart shows that
it's empty.
2.08 I received a
state tax notice or Federal Letter or notice that I can't find a
response for on your website. Is there a way to have you make
one for me?
2.09 Every time I
go to the Ministry Bookstore to make a donation, it has memorized
the information of the other user of my computer. How do I
change the information so that it has my information instead of
him or her?
2.10 How do
I buy response letters and pay for them?
2.11 Some of
your services offerings, such as Full Service IMF decoding, don't
have suggested donation amounts listed. How can I find out
what the cost is and why can't I add these services to my shopping
cart?
2.12 How come I never got
the usual confirmation email from SEDM telling me how to download
the electronic book I ordered within a few minutes after I placed
my order?
2.13 I tried downloading
and installing one of the decompression utilities you recommend,
but it doesn't successfully decompress the ZIP file that contains
my electronic response letter or eBook. What should I do?
2.14 I'm uncomfortable about
getting a response letter sight unseen. Can you let me "preview"
the whole letter before I get it?
2.15 I want to get your
Tax Fraud Prevention Manual but I have a slow dial-up line.
Can you send me a CD instead of me taking forever to download it?
2.16 I was double-debited
for an item I got from your Ministry Bookstore or I ordered something
from your website and it will not be useful for my situation.
Can I get a refund of my donation or a part of it?
2.17 Your website donation
amounts are in Canadian Dollars. Where can I find the exchange
rate from U.S. dollars to Canadian Dollars?
2.18 After I select the
items I want, add to cart, and checkout, I get errors when your
site takes me to the payment provider (Egold, etc). What is
the matter?
2.19 How do I make a donation
to the ministry? I don't see a "donate" button anywhere?
2.20 Are any of your Ministry
Bookstore materials ever offered for free to anyone?
2.21 I ordered an older
version of one of your software programs, such as the MF Decoder.
How do I upgrade this without getting a whole new version?
2.22 I ordered a version
of a book or item that is no longer available on this website.
What is my upgrade path to the latest version of these materials?
3. SHIPPING ISSUES:
3.01 I ordered something
a long time ago and have not yet received it. When is it going
to ship?
3.02 I ordered my CD or
DVD 8 days ago and still haven't received it. Did you forget about
me? I'm anxious to receive the information you
sent.
3.03 I just received my
order in the mail, but some things are missing. Are they on
back order or will they be shipped separately.
3.04 How can I check the
status of the shipping for my order online? Where do I go
on your website to do that?
4. DOWNLOADING, FAXING, OR USUABILITY
ISSUES:
4.01 I don't have
$29.95 to buy WINZIP. Is there another program I can use to
unzip your electronic books and response letters that is free?
4.02 I obtained an
Federal Response Letter from SEDM in Microsoft Word format.
I need the password to edit my final copy. Can you provide
it?
4.03 I obtained one
of your downloadable books or other items and I can't download it
successfully. What should I do?
4.04 I'm having trouble
filling in the IRS Service Center Employee or Employee ID field
on my Federal Response Letter. What needs to be put there?
4.05 The DVD movie
disc I received works fine up to a point and then it freezes.
I'd like to be able to watch the whole movie. I think my disc
might be defective. What should I do? Can I get a replacement
disc?
4.06 I received my
CD of the Family Guardian Website today and it will not open. Is
there something special that I may be overlooking?
4.07 I lost or can't
find one of the downloadable items I obtained from your website
or my computer crashed and I don't have it anymore. Can you
copy it back up to your website and reactivate the link so I can
download it again?
4.08 I got one of
your response letters and followed the directions, but it will not
fill in the worksheet information into the letters when I hit the
"Preview" button nor will the "Print" button work. What am I doing
wrong?
4.09 I'm having trouble
viewing the Acrobat PDF documents on your website or in the response
letter I got from you. What version did you use and can I
get a free reader somewhere on the Internet?
4.10 I got one of
your response letters and after I fill in the worksheet and hit
the "Print Preview" button, it asks me for a "Project Password"?
What am I doing wrong and how can I fix this problem?
4.11 I just received
the MF Decoder CD in the mail that I requested. I don't know
what to do with the CD, or nothing happens when I insert it into
my CD/DVD drive. How do I use it?
4.12 I am having trouble
with the MF Decoder Import function and the Automated Rebuttal Letter.
Both are asking me for a password and there is no place to type
them in.
4.13 I am having serious
trouble faxing to your fax machine. Your fax machine drops
everything after page 10, or doesn't receive all the pages I sent
4.14 Are your forms
usable in a legal proceeding, and are they admissible as evidence
in a legal proceeding? The Disclaimer would appear to indicate
otherwise.
4.15 The PDF documents
and forms on your website are password locked and copy protected
so that they cannot be edited or changed. Can you give me
the password so I can either edit it or make it into an editable
Microsoft Word file?
4.16 Sometimes when
I click on a link that take me to a page within your bookstore,
I get an "Internal Server Error" error message. Is there a
problem with your server and can you fix it?
4.17 The copy or duplication
center (such as Fedex/Kinkos) I went to told me that they cannot
print your materials without your explicit written permission.
Where can I find that permission on your website?
4.18 I faxed
my Membership Agreement in recently. Why didn't you email
me the password to the Member Subscriptions area?
4.19 When I click
on a link on one of the pages such as the Forms Page, I get a username
and password prompt. Am I doing something wrong?
5. INFORMATIONAL QUESTIONS:
5.01 What does it
take to go into business decoding IMF's for other people?
Do you have a training or mentorship program?
5.02 The About Us
page of your website says you don't prepare or assist in the preparation
of returns for any one. Are there any educational materials
on other free websites which might help me to submit tax returns
that won't jeopardize my status as a "nontaxpayer" and "nonresident
alien" and "non-citizen national"?
5.03 Do you have any
info for setting up a corporation sole or any types of trusts?
I could not find anything directly. If not, where would you
recommend possibly looking?
5.04 I'm a busy businessperson
and/or family person. I don't have time to read ALL of your
voluminous materials. Can you boil it down to a few select
important things so I can get the gist of your website?
5.05 Can you help
people stop withholding or deal with their employers on their behalf?
5.06 What can those
do who live in the District of Columbia regarding federal tax liability?
What is their recourse since the United States is domiciled within
the District of Columbia-- ten square mile.
5.07 I have several
questions about the concept of sovereignty which are listed below.
Can you answer them?
5.08 How do your offerings
compare with ______?
5.09 I'm a foreigner
who has been in this country for over __years. Can I become
a "national" and a "nonresident alien"?
5.10 How do licensed
professionals get their sovereignty back? I'm a licensed ______and
it is unclear how to function without a license.
5.11 How do I open
a checking account or bank account without a "Taxpayer Identification
Number"?
5.12 Is it possible
to quit Social Security and still be a "taxpayer"?
5.13 I'm a pastor
who mistakenly applied for IRC 501(c)(3) status. Can this
be undone?
5.14 How did you learn
about these Sovereignty things? Where can I learn?
5.15 Your information
and tools seem to be geared towards Americans who are born within
and domiciled within states of the Union. What differences
occur in the case of foreign nationals who are visiting here?
5.16 Why do you bother
quoting the corrupt federal courts in your materials? They
are irrelevant because they aren't article III courts.
5.17 Can some one
answer my question one way or another? I'm just a working man who
works with his hands. Barely graduated from high school. Do I have
to pay income tax or not??? Can't under stand all the legal terms
they use, need it in plain English words.
6. QUESTIONS ABOUT US OR CONTACTING
US:
6.01 I left a message
at your 800 number, but you never returned my call or if you did,
you didn't leave a phone number on my answering machine. Why
is this?
6.02 Your CD and DVD
offerings are copyrighted. Do I have your permission to copy
them if I want to send in a copy attached to a piece of correspondence
that I am sending to someone inside the government so that I don't
have to buy another copy every time I want the government to have
your information?
6.03 I noticed your
suggested donation amount looks like it raised on Sept. 11, 2004
on all your materials. Why did you do this?
6.04 Are there any
circumstances in which you would cooperate with the government in
shutting down this website?
6.05 I thought your
website said you are not selling anything but in order to get your
manual and books I need to make a donation. What's the difference?
6.06 What do you think
about _________?
6.07 I'm having trouble
faxing to your 800 number. Is there a problem with your fax
machine?
6.08 I think what
you are doing is great and a righteous cause. However, why
the need for at least the appearance of secrecy?
6.09 Is your ministry
a cult? Some people have said it might appear that way.
6.10 I found some
errors in your materials. Would you like me to notify you
of them as I find them so you can fix them?
6.11 I have been studying
the works of others for years, many of whom would appear to be prosecuted
for arguments similar to those found on this website. Why
do you think your approach is different or better than theirs?
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